Dolphin Tribe

Unit 4, 550 Blaxland Road

Eastwood

NSW 2122

Referrals: 

By Healthlink (dolphint) or appointments@dolphintribe.com.au

Ph: 1 800 270 888 (appointments)

    Make an Appointment 

    Please note we do not provide  emergency service. If you need help outside usual working hours, contact your GP or try the following services for advice and support:​

    • Lifeline - 13 11 14

    • Mental Health Line - 1800 011 511

    • Kids Help Line - 1800 55 1800

    • Suicide Call Back Service - 1300 659 467
       

    In an emergency or if you are/someone is at serious risk of harm to themselves or others, please contact the police, call 000 or go to a hospital emergency department, where there will be an out-of-hours mental health team/psychiatrist contactable.

     

     

    Appointment with our Psychiatrist

     

     

     

    Before Making the First Appointment - Referrals

     

    You will need a referral from your GP or a specialist (Paediatrician, etc) to see Dr. Makielan. Please note the referral can be made to Dr Makielan or it could be an open referral to any Psychiatrist or indeed another named Psychiatrist. A referral from a general practitioner (GP) to a specialist lasts 12 months. Referrals from specialists and consultant physicians are valid for 3 months.

     

    We request that you get the referral before you making an appointment. You are required to send the referral within 48-hours of making an appointment. We may cancel appointments if the referrals are not sent within this time frame.

     

     

    Booking an Appointment

     

    To book an appointment please contact 1 800 270 888. Alternatively, you may email us on appointments@dolphintribe.com.au with the following details:

     

    • The Patient's name

    • Your name if applicable

    • Preferred location (s)

    • Preferred Appointment date (s)

    • Preferred Time (s)

    • Referral from GP or Specialist (scan or photo as attachment). You GP or practitioner can send the referral directly to us electronically (preferred) on Healthlink (dolphint) please see here.

     

    We may ask additional basic questions over the phone or email before we are able to confirm an appointment. We may also ask you to fill additional questionnaires or provide additional documents that may need to be reviewed before an appointment can be confirmed. 

     

    We will contact you as soon as we can (usually within 24-48 hours) with a confirmation. Please note appointment can only be confirmed once the referral and any supporting documentation (if applicable) is received and reviewed.

     

    First Appointment

     

    Please arrive at least 15 minutes prior to the appointment.

     

    Please bring the following:

     

    • Medicare card with patients name.

    • Referral letter from GP/Specialist (Referrers please see here) if a referral is not sent via secure messaging already. Please note it is advisable to referral includes all family members if relevant.

    • Any reports or letters from other professionals, such as psychologists, paediatricians, gynaecologists (for perinatal), psychotherapists, occupational therapists, social workers, and school counsellors.

    • Recent and old school reports of the referred person

    • Completed new Patient Details Form for Child & Adolescents OR new Patient Details form for Perinatal.

     

    How long would the first appointment take?

     

    The first appointment will usually take about an hour. Subsequent appointments may be shorter. A complete psychiatric assessment for children and adolescents may take more than one appointment.

     

    Who should attend?

     

    It is preferable to have both parents and referred child/adolescent to attend. Even if both parents do not live with the child/adolescent they are encouraged to attend the appointment. At least one parent/carer is expected to attend with the child or adolescent.

     

    You are welcome to invite someone else along such as a member of your extended family, a friend or teacher if you think that would be helpful.

     

    For perinatal appointments partners are encouraged to attend.

     

    Cancellation Policy

     

    Please see here